Receptionist/Telephone Operator 139 views2 applications

JOB PURPOSE:                    

 

  • To perform the functions of a Receptionist/Telephone Assistant and to assist in secretarial or other routine administrative/clerical duties.

 

MAIN DUTIES AND RESPONSIBILITIES: 

  • Ensures that the reception desk is always occupied during AZRM’s office hours.
  • Attends to all incoming calls, transfers them to relevant staff, arranges teleconference calls with the requested persons per AZRM staff’s request, and takes accurate messages.
  • Receives visitors, mission delegations by obtaining clearance from staff concerned, routing them to appropriate office or waiting area; coordinates with lobby security on ground floor to allow elevator access.
  • Liaises with building management regarding provision of required assistance with delivery of office/food supplies, furniture and/or equipment to AZRM office.
  • Meets VIP visitors at Landmark Building II reception desk per AZRM staff’s request to accompany them to AZRM premises.
  • Ensures that HQ mission staff provided with access cards to AZRM office upon request and collects them upon their departure; maintains a log sheet of visiting missions.
  • Receives and sends international/domestic pouches; records the time of their delivery/dispatching in the logbook; receives and distributes daily newspapers to concerned staff.
  • Tracks the flow of all incoming/outgoing documents; ensures all outgoing documents are delivered on time; ensures that all incoming documents are logged in chronological order, properly distributed and promptly brought to the attention of concerned staff.
  • Checks AZRM’s office email messages; depending on their content replies or forwards them to concerned staff.
  • Monitors food and cleaning supplies for AZRM visitors and advise F&A staff on replenishment of its stocks.
  • Monitors the cleanliness and functioning of the office space and facilities, and contact cleaners and/or maintenance staff as needed.
  • Performs other routine clerical work assigned by CD as typing, formatting the documents, photocopying, scanning, etc.
  • Working extended hours may be required by the CD as needed.

 

Reporting arrangements

 

  • Reports to Country Director (CD), in absence of CD, to Senior Finance and Administration Officer.

 

Qualification requirements

  • Bachelor’s Degree.
  • Good writing and speaking skills in English and Azeri languages. Knowledge of Russian is preferable.
  • Good computer skills with sound knowledge of common software (e.g. Microsoft Word, Excel spreadsheets).
  • Good interpersonal and communication skills with abilities to work with individuals from different cultural/national backgrounds.
  • Good Team player who cooperates, participates willingly, supports team efforts and decisions.
  • Information seeker who can ask right questions and be accountable for the outcome of tasks assigned.
  • Capable to take the responsibilities listed above and overcome obstacles when things do not go smooth, handle workload within general schedule of work per instructions and standardized practices.
  • Work experience in private, public, or international organization.
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In 2003, AZINKA HR&CC was established and company provides HR and consultation services to mainly middle and big companies in various industries. Our mission is to provide optimal human resources and consultation solutions compliant with business ethics and clients’ needs in Azerbaijan. Our vision is to be the Central Asia’s and Caucasus’ best human resources & consultation service provider.

AZİNKA HR&CC 2003-cü ildən bəri Azərbaycanda xidmət göstərən lider yerli Insan resursları şirkətidir.Bizim müştərilərimiz neft və qaz, bank və maliyyə, FMCG və B2B-yə qədər müxtəlif sahələrdə fəaliyyət göstərən yerli və tanınmış xarici şirkətlərdir.

Şirkətimiz 2003-cü ildə təsis edilmişdir və müxtəlif sənayə sahələrində fəaliyyət göstərən orta və iri həcmli şirkətlərə işə götürmə və İnsan Resursları xidmətləri göstərməkdədir.Missiyamız Azərbaycandakı müştərilərimizin ehtiyaclarına və biznes etika normalarına uyğun optimal işəgötürmə və insan resursları xidməti göstərməkdir.Hədəfimiz Orta Asiyanın və Qafqazın ən yaxşı işəgötürmə və insan resursları şirkəti olmaqdır.

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  • Address Baku
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