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Coca Cola
Fairmont Baku

Azerbaijan
 
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Fairmont Gold Attendant
Salary : Negotiable
Deadline : 15.03.2018
Country : Azerbaijan
City : Baku
Sector : Hotel
Type : Fulltime
 
 
DESCRIPTION
 

Fairmont Gold is a special place! The personalized service provided as you greet your Guests at check- in or serve them in the private lounge, will show them that you truly care. The luxury our Guests experience and the memories you make as a Fairmont Gold Attendant will create a sense of loyalty that will ensure their return.

Summary Of Responsibilities

Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Greet, check in and settle guest accounts while ensuring all Fairmont Gold service standards are followed
  • Provide service in the Gold Lounge and ensure menu and food presentation is in keeping with Fairmont Gold standards
  • Develop and maintain strong Guest relationships to ensure Fairmont Gold loyalty
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Provide exceptional Concierge information to our Guests about local and area attractions
  • Follow department policies, procedures and service standards
  • Follow all safety policies
  • Other duties as assigned

     

    Qualifications

 

  • Previous customer related experience preferred
  • Previous PMS experience an asset
  • Computer literate in Microsoft Window applications an asset
  • Must possess a professional presentation
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

     

Physical Aspects Of Position

 

Physical aspects of the position include but are not limited to the following:

 

  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

     

Visa Requirements

 

Must hold a valid work/residence permit from Azerbaijan.

 

APPLY TODAY: Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts—and the extraordinary opportunities that exist!
 
 
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