Elanı paylaş :
Coca Cola
Ahmad Rajabli street, 186 Black Pearl Plaza, 3rd floor
+994 12 564 47 90
+994 55 213 14 08
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Housekeeping Supervisor
Maaş : Negotiable
Son möhlət : 23.03.2018
Ölkə : Azərbaycan
Şəhər : Bakı
Sektor : Otel
İşin tipi : Fulltime

Summary of Responsibilities:

Reporting to the Director, Housekeeping, responsibilities and essential job functions include but are not limited to the following:

· Consistently offer professional, friendly and engaging service

· Lead and supervise the overnight operations of the department to ensure service and cleaning standards are followed

· Handle Guest concerns and react quickly, logging and notifying the proper areas

· Actively participate in daily briefing, daily warm up and department meetings

· Ensure Cleaners are informed daily about priorities in their section

· Perform assigned overnight cleaning duties as assigned

· Follow departmental policies and procedures

· Report necessary maintenance items

· Follow all safety and sanitation policies

· Other duties as assigned

· Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations

· Assists with Housekeeping Attendant daily duties

· Train and coach colleagues on expected standards of service

· Conducts daily inspections of guestrooms and floors

· Be knowledgeable on all current guest services and events in the hotel

· Inspects guest elevator foyers, storage and supply rooms, public areas and closets to ensure the quality of work of the Housekeeping team

· Notify Housekeeping Attendants of any deficiencies found, and return to correct when applicable. Re-inspect corrected public area.

· Reports any damage, special cleaning, change of soft furnishings etc to Royal Service on any issues in all areas of the hotel

· Must be able to perform all Housekeeping Attendant duties

· Work with all Housekeeping staff to maintain and improve guest service scores

· Ensures all lost and found items are sent to Royal Service.

· Ensures any Health/Safety matters are reported and followed up

· To conduct proper handover with Housekeeping Manager to keep seamless information flow



· Lifting requirements up to 50 lbs.

· Carrying of objects weighting up to 75 lbs.

· Stooping, kneeling, reaching, standing, continual walking, bending, twisting, pushing, seeing, hearing, speaking to guests




· Fluency in Azeri, English, and Russian (verbal & written) essential

· High school diploma preferred

· Minimum 1 years experience in a supervisory capacity in a hotel housekeeping environment

· Proven training skills

· Experience with Hotel Property Management System, Micros-Fidelio desirable

· Must be proactive with a meticulous eye for detail

· Strong organizational, supervisory and communication skills

· Must be able to convey information and ideas clearly

· Must be able to evaluate and select among alternative courses of action quickly and accurately

· Must work well in stressful, high-pressure situations

· Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers and guest

· Must be able to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work well with limited supervision

· Must be committed to continuous improvement and learning


Please send your CV to email address.

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